• Category Archives Service Dogs
  • Service dogs are individually trained to do things that their disabled partner cannot do for themselves because of their disability. There are many types of service dogs and many different types of tasks that might be performed, based on the disability of the individual owner, their abilities and limitations, and their specific needs

  • ADA Service Dog Law, Inquiries, Exclusions and Charges

    Inquiries, Exclusions, Charges, Rules Related to Service Dogs

      People who have service dogs know the value of having that help that the service dog can provide. Many handlers /owners have confrontations with businesses, hospital staff, taxi drivers, and even doctors and the general public.

    Below you will find the ADA Laws on service dogs.

    Don’t Let businesses run you off. Stand your grown, Stand up for your rights. Our money is no different then anyone else. you are not alone in this.

    Inquiries:

    When it is not obvious what tasks an service dog provides.

    The business owner or their employees may ask you.

    The company staff are limited in their inquiries.

     The Staff may ask two questions:

    (1) is the dog a service animal required because of a disability.

    (2) what work or task has the dog been trained to perform.

     Staff may not ask:

    (1) About your disability or require medical documentation.

    (2) Require a special identification card or training documentation for the dog

    (3) Ask that the dog demonstrate its ability to perform the work or task.

    The business owner or their employees Not wanting to work around or be in the same room or area?

    I know of  employees of medical centers (hospitals) and even Doctors offices refuse to treat patience because of their service dogs. The staff and even some Doctors have said the dogs can not be in the building or treatment room. Most say they are afraid of, or have allergies to dogs.

     Allergies and fear of dogs are not valid reasons for denying access or refusing service to people using service animals.

    When a person who is allergic to dog dander and a person who uses a service animal must spend time in the same room or facility, for example, in a school classroom or at a homeless shelter, the staff should be accommodated by assigning them, if possible, to different locations within the room or different rooms in the facility or even assign employes who are not afraid or have allergies.

    Establishments that sell or prepare food must allow service animals in public areas even if state or local health codes prohibit animals on the premises.

     

    Exclusions:

    A person with a disability cannot be asked to remove his service animal from the premises unless:

    (1) The dog is out of control and the handler does not take effective action to control the animal.

    (2) The dog is not housebroken. ( service dog handler/owner is responsible for clean up and all damages )

    (3) When there is a legitimate reason to ask that a service animal be removed, example: (when having X-rays) The staff must offer the person with the disability the opportunity to obtain goods or services without the animal’s presence.

     

     Charges:

     People with disabilities who use service animals cannot be isolated from other patrons, treated less favorably than other patrons, or charged fees that are not charged to other patrons without animals.

    In addition, if a business requires a deposit or fee to be paid by patrons with pets, it must waive the charge for service animals.

    If a business such as a hotel normally charges guests for damage that they cause, a customer with a disability may also be charged for damage caused by himself or his service animal.

    Staff are not required to provide care or food for a service animal.


  • Service Dog Training and ADA Compliant Mobility-Stability Service Dog

    Gage, a male Doberman Pinscher from Locust Grove, Virginia, shows off his new skills as an SDAP Balance Dog. In making the transition from an unruly house pet to a 28 C.F.R., Subpart A § 35.104 and ADA compliant Service Dog, Gage underwent Basic On Leash Obedience Training, Extended Off-Leash Obedience Training, Agility Training comparable to that of a Police K-9, specialized Balance Dog Training and also learned to summon medical assistance using the SDAP, LLC MA-100 Medical Alert and Automation System. When Gage steps on the box, two way communication is established with medical and security personnel and simultaneously the SDAP system turns on lights throughout the home, takes control the security system, and operates appliances like garage doors all of which are linked via a standard extension cord to the home’s existing electrical wiring using carrier wave and radio frequency signals. Gage will also recall to the side of his fallen owner and then assist in recovery from a fall.  Gage does work and performs tasks for an individual with disabilities.

    An update on this story, I received an Email from the trainer of Gage.

    Here is what the email contained ;

    I would ask that you remove the story of Gage, who was trained at Aberdeen Acres. The young lady who actually trained the dog  (and is pictured) is my daughter. The man who owns Aberdeen Acres, Russ Ebersole, is a convicted felon. He served time in a federal prison for defrauding the US GOVERNMENT by “training” bomb dogs who were unable to find bombs. There is still a federal line on his “business”. In addition,  he was CONVICTED last year on numerous counts of animal abuse.  He is not allowed contact with animals as a condition of his recent release from serving over a year in jail again.  All information can be found at www.aberdeencruelty.com. Please remove references to this facility lest anyone try to contact them for training.

    CW

    Well at least; we know that the young lady can train service dogs, maybe she needs to take over the company.


  • Marine Veteran & Service Dog Kicked Out of TX Walgreens

    Here is a short summary of the incident written on the wife’s Facebook page:

    So I caught part of my husbands altercation with the manager at Walgreens at Kearney and Galloway in mesquite, tx. As we walked in the manager and another employee told us to get the dog out. Ben is my husbands service dog prescribed to him by the va. Cris told them it was a service dog and went on about his business only to be confronted in the store again. The manager asked for identification and he said bens silver service dog cross wasn’t enough. Even after he sees how mad he gets my husband who suffers from chronic PTSD and depression he still smiles. Then he tells my husband he has the right to refuse service to whoever he wants. Please reshare this because this has got to stop. Ben is highly trained as you can see in the video. A professional employee would’ve approached my husband discretely to make sure his dog was a service dog, instead my husband was told across the store to leave with the dog upon entry of the store.

    ———-

    Chris Goodson served in Afghanistan and was almost killed, he was then later honorably discharged.

    PLEASE SHARE THIS VIDEO AND GET THE WORD OUT! VETERANS ARE BEING DISCRIMINATED AGAINST EVERYDAY.


  • Fake Service Dogs Create Real Problems

    Monica Robins, WKYC 12:25 a.m. EST February 14, 2014

    CLEVELAND — The signs are everywhere: No dogs allowed except for service dogs.

    That exception is the law under the Americans with Disabilities Act.

    But, recently, stories of people passing off their personal pets as service dogs have been reported.

    We found out it is happening, but just how much and how often isn’t clear. That’s because the law is easy to break, and sadly dog “cheats” do.

    You can’t spot a service dog by vest or identification tag. Neither is required by law.

    In fact, anyone can buy one online for a fee and no proof of certification is required.

    So how can you tell the difference between a service dog and a fake?

    It’s the dog that becomes “invisible” when inside a business, restaurant or other establishment. They follow the commands of their owner, then lie quietly beneath a wheelchair or chair when not at work.

    We were shown a video of two guide dogs in training inside a store that doesn’t allow pets but by law welcomes service dogs.

    At one point the two dogs are approached by a third larger dog on a retractable leash. The larger dog’s unruly behavior makes it clear he is not a service dog, even though his owner has passed him off as one in order to enter the store. So what is the harm?

    There is plenty, according to people with disabilities who fear for the safety of their highly trained helpers, and worry about potential backlash.

    Business owners are worried too about health violations and damage caused by imposters.

    “You denigrate the entire opportunity for people who truly need service animals,” says Wendy Crann, executive director of WAGS for Kids.

    WAGS stands for Working Animals Giving Service, and it’s the only Ohio organization that exclusively places service dogs with children up to the age of 18.

    “People don’t take into consideration how long and how hard the fight was to have access for appropriately trained service animals. It wasn’t an overnight thing,” says Wendy.

    Americans With Disabilities Act Requirements: Service Animals

    Crann is aware of websites selling vests, identification tags and so-called proof of training to anyone.

    To this she says, “Coats and IDs don’t make service dogs. Training to a certainty of behavior — that makes a service dog.”

    What she does find troubling are sites that offer “disability assessment tests.”

    Channel 3’s Monica Robins took the website’s test to see if she would qualify for a service dog.

    After three easy questions the test determined Monica did indeed qualify for a service dog, based on a previous leg injury that has long since healed. She is not pursuing the suggestion.

    Disability Rights Ohio Fact Sheet on Service Animals

    “It’s a confirmation of a question of a disability that is protected by the Americans with Disabilities Act,” says Crann. “At WAGS for Kids we don’t place dogs with kids that don’t have a doctor’s confirmation of a disability. That’s step one. The second thing is training. Service animals are trained to what we call a certainty of behavior that they will do what you tell them to do when you tell them to do it. This is not about a well behaved dog that will lie at your feet. This is a feature of service work that is trained to a certainty of behavior.”

    Training can take up to two years, and costs can run into the tens of thousands of dollars.

    Community fundraising and donations are often used to help people afford the cost.

    The law does allow for individuals to train their own dogs to be service dogs, but trainers say in order for that to work, they must also be matched with the appropriate dog.

    It is a federal crime to use a “fake” service dog, but as we found enforcement is tough because of privacy laws built in to protect persons with disabilities.

    Under the Americans With Disabilities Amendment Act of 2008, a business cannot require a person with a service animal to dislose what disability they have, provide proof of certification for the service dog or give a demonstration of the dog’s ability.

    A business owner can ask two questions:

    Is this your service dog?
    What work or task has the animal been trained to perform?
    However, if the dog misbehaves, barks, jumps or soils the premises, the owner can ask for the dog to be removed. They must welcome the handler to return to the store but without the dog.


  • Service Dog Etiquette

    Posted on by Don

    service dogs, guide dogs, hearing dogs, mobility-stability dogs, seizure-alert-response dogs, psychiatric service dogs, and autism dogs teams, public
    Service Dog Etiquette – Do’s and Don’ts The following list of recommendations is for when meeting or interacting with an of service dogs, guide dogs, hearing dogs, mobility-stability dogs, seizure-alert-response dogs, psychiatric service dogs, and autism dogs teams in public

     

     The following list of recommendations is for when meeting or interacting with service dogs, guide dogs, hearing dogs, mobility-stability dogs, seizure-alert-response dogs, psychiatric service dogs, and autism dogs teams in public. This same etiquette applies to Service Puppies in training.

    Let’s begin with the Don’ts

     DON’T…distract the service dog from their working position by calling, clapping, offering food, throwing balls or action that may distract the dog.

     DON’T…attempt to pet or touch any service dog.

     DON’T…be offended if your request to pet the service dog is declined.

     DON’T…automatically tell any disable person with a service dog, that dogs are not are permitted.

    DON’T…assume that the dog is not an service dog, for the reason that the individual doesn’t look disabled.

    Now all the things you can do.

    DO…allow the service dog to serve as a working partner without distraction.

    DO…speak to the individual…not to the service dog when welcoming an service dog team.

    DO…understand that permitting the service dog to greet you may sidetrack the service dog’s consideration to their cohort.

    DO…ask if the dog with them is an Service Dog. If the person say yes…no further access questions are necessary.

     DO… monitor the behavior and dealings involving the individual and the dog. If the dog is being attentive to his or her cohort and working close to them, you are looking at the main characteristics of an Service Dog.

     

    Service Animal Standards of Behavior

     

    Public Appropriateness:

        Animal is clean and does not have a foul odor.

        Animal does not urinate or defecate in unsuitable locations.

     

    Behavior:

        Animal shall not make unwanted contact with members of the public.

        Animal’s behavior does not disturb the normal course of business.

        Animal works without needless vocalization.

        Animal shows no violent behavior toward people or other animals.

        Animal does not ask for or steal food or other items from the public.

        Animal is specifically trained to do more than one task to ease the effects of their cohort’s disability; said disability being any condition as described by and covered under the ADA that significantly impairs one or more major life function.

        Animal obeys the instructions of its handler.

        Animal works calmly and quietly on a harness, leash or other tether.

        Animal has been specially trained to do its duties in public and accustom to being out in public.

        Animal will be able to lie quietly beside their partner without blocking aisles, doorways, etc.

        Animals are trained to urinate or defecate on command

        Animal stays within 24″ of their partner at all times unless the nature of a trained task requires a greater working distance.

     

    Laws

     

    Federal:

     

        Americans With Disabilities Act (ADA)

        Federal Air Carrier Access Act of 1986 (ACAA) – The act requires air carriers to permit service animals to accompany people with disabilities on flights (14 CFR 382.55 (a))

        Fair Housing Act of 1988 (FHA)